Refund policy

Exchange

We know that sometimes you buy something that does not work out the way you had hoped, and for that reason we did our best to make an exchange policy that is helpful for you.

For orders shipped within Bangladesh

If you are not fully satisfied with the products you bought, simply bring them back within 30 days of the purchase date to and we will gladly exchange the product. Please note that the value of the exchanged product should be of similar or higher value than the original product price. If exchanging for a higher-value item, the purchase value difference must be paid.

Return

We give our best effort to ensure that the product(s) you ordered online meet your expectations, but occasionally orders may reach you in a manner that is not anticipated. We will rectify any such claims or discrepancies related to your purchase. Any product would qualify as a return if it meets any of the following condition(s):

• Products with major quality defects
• Products damaged during shipment
• Wrong product, size, or colour
• Product lost in shipment
• You are requested to inform Customer Service of any change within 7 days of receiving the product.
• For all the successful returns, we will reship the rightful product to you(based on availability) or issue you a credit note for future purchases

Note: Items that you want to exchange or return must be unworn, unwashed, and unused with all original tags attached. Items that are opened or damaged, or do not have a receipt, may be denied an exchange.